FAQS

Pre Sale Questions

To place an order, simply browse our website, select the products you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order./p>

We accept payment via COD, credit card, debit card, and Apple-pay. All payments are processed securely through our payment gateway partners.

Shipping times vary depending on your location and the shipping method selected at checkout. You can view estimated delivery times during the checkout process.

We accept returns of unused and undamaged products within 7 days of delivery. Please refer to our Return Policy for detailed instructions on how to initiate a return and receive a refund.

Yes, all products sold on our website are guaranteed to be authentic. We source our jewelry from reputable suppliers and ensure the highest quality standards.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

Yes, we do offer customization or personalized jewelry. Please find a Form on website and Fill it with your all the Requirements.

If you have any questions or concerns, our customer support team is here to help. You can reach us via email at info@vibezjewelz.com or through our contact form on the website or direct call on +971551421438

Yes, we take the security of your personal information seriously. We use industry-standard encryption technologies and secure payment gateways to protect your data during transactions.